HomeGeneral NewsBykea Ensures Customers’ Safety By Cracking Down On Street-Hailers

Bykea Ensures Customers’ Safety By Cracking Down On Street-Hailers

Bykea Ensures Customers’ In Islamabad and Rawalpindi, it has recently been observed that unidentified persons wearing fake bike helmets are gathering at bus stops and bazaars under the pretext of being a bike driver-partner and endangering the safety of the people. These people are banned by Bykea or they are not registered with the platform at all. They are seen unjustly charging roadside people for services that are not recorded in any system.

Bykea Ensures Customers’ Safety By Cracking Down On Street-Hailers
It also tarnishes the reputation of the bike – a reliable domestic ride and logistics solution for travel needs. Bykea makes every effort to ensure customer safety by checking drivers and monitoring each trip in real-time.

At Bykea, customers’ safety is of the highest priority. Bykea has taken notice of such fraudulent individuals and engaged the city government and local police to verify drivers. Only registered and active drivers on the Bykea App and who take rides through the Bykea App can be considered legitimate Bykea driver-partners. The police are requested to take rightful disciplinary actions against drivers engaged in endangering the people in any way.

Bykea has also released a Public Safety Message with one of the top newspapers (ISL/RWP Station) on 1st June to create awareness of this dangerous street-hailing phenomenon where unknown individuals are providing ride-hailing services with no oversight and accountability.

Bykea Ensures Customers’ Safety By Cracking Down On Street-Hailers

Bykea has also made a plea to the general public to encourage them to only avail Bykea services through the Bykea App where Bykea ensures customers’ safety. Rides that are booked through the Bykea App are:

  • Safe because they can be tracked
  • With licensed drivers
  • Charge a fair and justifiable fare
  • Provide insurance or Takaful protection (opt-in required) in case of emergencies or accidents on the road

Along with road safety and passenger safety, Bykea trains its driver-partners for civic sense, community sensitization, and ethical conduct.

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